The unit applies to the presentation and sale of a single or small range of fashion design products to local outlets such as markets, galleries, shops and art centres or direct to the customer.

Work may be conducted in small to large scale enterprises and may involve individual and team-related activities.

The application of this unit is according to OHS practices of the enterprise and workplace practices, which may include:

requirements prescribed by legislation, awards agreements and conditions of employment

standard operating procedures

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control, and recycling

This unit requires skills in problem solving and initiative and enterprise in order to determine appropriate sales and marketing strategies for design products. Communication and teamwork are used to establish sales relationships and prepare support documentation. Planning and organising skills are used to prepare for sales and self management and learning skills are used to gather and assess information about potential customers.

Prerequisites

ELEMENT

PERFORMANCE CRITERIA

1 Identify key elements of design

1.1 Features and benefits of design product are identified.

1.2 Key customers for design product and their purchasing behaviour are identified.

1.3 Price of design product is determined in consultation with appropriate people.

2 Identify sales outlets

2.1 Potential sales outlets for design product are identified.

2.2 Customers and product range of outlets are identified.

2.3 Suitability of sales outlets is assessed.

2.4 Sales outlets are selected.

3 Prepare design product for presentation

3.1 Presentation of design product is selected to maximise appearance.

3.2 Promotional tools are used to support design sales.

3.3 Costings of promotional options are determined.

4 Confirm sale conditions

4.1 Product price is negotiated with outlet or customer.

4.2 Opportunities for variations in design are explored.

4.3 Supply arrangements are confirmed.

4.4 Sale conditions are documented as required.

This describes the essential skills and knowledge and their level, required for this unit.

Demonstrates knowledge of:

concepts of features and benefits

location of local sales outlets

sales practices in local community

OHS practices, including hazard identification and control measures

quality practices

workplace practices

recording and reporting practices

Demonstrates skills to:

select sales processes

read, interpret and follow information on work specifications, standard operating procedures and work instructions, and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check task-related information

carry out work according to OHS practices

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence

Demonstrates skills and knowledge to:

identify appropriate options for sale of product

promote design features

negotiate with customers

Consistency in performance

Consistently applies skills and knowledge when:

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Resource implications

Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and to information on workplace practices and OHS practices.

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment.

Interdependent assessment

This unit may be assessed independently or in combination with other relevant units.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

Appropriate people may include:

trainer

customers

sales outlet

colleagues

mentor

Purchasing behaviour may include:

where they shop

when they shop

acceptable price range

product performance expectations

need to try garments on

need to return items

Sales outlets may include:

markets

galleries

shops

art centres

Promotional tools may include:

gimmicks

labelling

special offers

packaging

product information

display props

fliers

signage

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise

Sector

Fashion Design and Technology

This unit contains employability skills.